Moving to The Cloud
Any significant change to the way a practice works can often be viewed sceptically amongst management. Is the disruption worth the long-term benefits?
With DPSCloud our team will ensure the answer to that question is YES. Our experience in hosting the IT of law firms, in total stretching back over a decade, has allowed us to develop our own tried and tested ‘route to The Cloud’. This structured process allows you to be confident that your firm’s transition to a hosted infrastructure will be seamless and you can start reaping the benefits right away.
The DPS Route to The Cloud
Sales Completion:Agreement between DPS and client is signed.
Project Team Organisation: The project team at DPS is put together and client is provided with the structure.
Initial Project Meeting: DPS project team meet with client at client site.
Site Audit: DPS project technical staff visit client site for a full day to audit hardware and communications equipment.
Technical Development at DPS data centre: The DPS project team build the technical environment for your firm at the DPS data centre.
Testing of applications/DPS app development: All applications to be used by the firm over the hosted solution are installed and tested (this includes Microsoft Office, Outlook and your case management software). At this stage the development of DPS applications begins with the application development lead.
Data transfer: All client data is transferred to the DPS data centre out of working hours ahead of the ‘go live’ date.
DPS Training, hosted desktop introductions and pilot testing: All users at the firm are trained on the relevant DPS applications (if necessary), introductory courses are run to inform staff about their hosted desktops and the applications they have access to. Users are logged in to the system to carry out pilot testing.
Go Live: Hosted solution goes live at the client site. During the ‘go live’ days DPS technical and project management staff will be present to offer support throughout the transition.
Client support & ongoing Account Management: DPS take client care seriously and you can rest assured that after the transition to a hosted solution you’ll be looked after in a structured yet personable way. As well as having the DPS technical support team available by phone day-to-day and the support of DPS field engineers, you will also be assigned a dedicated account manager who will schedule regular visits to your site to continually assess and gauge your system performance and requirements on an ongoing basis.